General Terms and Conditions

1. scope of application
For all orders via our online store by consumers and entrepreneurs, the following terms and conditions apply.

 A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

 The following shall apply to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

 2. contracting party, conclusion of contract, correction possibilities
The contract of sale is concluded with Sunshine Puzzles.

 With the placement of the products in the online store, we make a binding offer to conclude a contract for these items. You can place our products in the shopping cart without obligation and correct
your entries at any time before sending your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

 3. contract language, contract text storage
The language(s) available for the conclusion of the contract: German

 We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

 4. delivery conditions
In addition to the stated product prices may still be shipping costs. You can find out more about shipping costs in the offers.

 We deliver only in the dispatch way. A self-collection of the goods is unfortunately not possible.

 We do not deliver to packing stations.

 5. payment
In our store, you are basically the following payment methods available:

Credit
card By submitting the order, you provide your credit card details and the credit card company performs an authorization check. After your legitimation as a legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.

PayPal
To pay
the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction will be carried out by PayPal after the goods have been shipped. You will receive further instructions during the ordering process.

 Payment processing through PayPal Services
In cooperation with the payment service PayPal, we offer various payment methods as PayPal Services. To pay the invoice amount, you do not need to be registered with PayPal. Depending on the selected payment method, you may be redirected to the website of PayPal and the selected payment service after submitting the order:
 Credit Card: In the order process, you enter your credit card information. The payment transaction will be carried out immediately after confirmation of the payment instruction and after your legitimation as a legitimate cardholder by your credit card company at the request of PayPal and your card will be charged.

Giropay: On PayPal's website, you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("Giropay"). In order to pay the invoice amount via Giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order.
 Direct debit: On the PayPal website you can enter your payment details, confirm the use of your data by PayPal and the payment instruction to PayPal. With confirmation of the payment instruction you give PayPal a direct debit mandate.

Google Pay
In order to pay
the invoice amount via the payment service provider Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, legitimize yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. You will receive further instructions in the order process.

Apple Pay In order
to pay
the invoice amount via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions in the order process.

 You will be informed by PayPal about the date of the account debit (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment instruction, PayPal requests its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited.
Sofort by Klarna: On PayPal's website, you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of the online provider Sofort GmbH, Theresienhöhe 12, 80339 Munich ("Sofort"). In order to pay the invoice amount via Sofort, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order.
 You will receive further instructions in the order process.


 6. right of withdrawal
Consumers are entitled to the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

 7. retention of title
The goods remain our property until full payment.
 For entrepreneurs, the following shall apply in addition: We shall retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You shall remain authorized to collect the claims, but we may also collect claims ourselves insofar as you do not meet your payment obligations. We shall release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

 8. transport damages The
following applies to consumers: If goods are delivered with obvious transport damages, please complain about such defects as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

 For entrepreneurs, the following shall apply: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.

 9 Warranty and Guarantees
9.1 Liability for Defects
Unless otherwise expressly agreed below, the statutory liability for defects shall apply.

 The following restrictions and shortening of time limits shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents

 in case of injury to life, body or health in
case of intentional or grossly negligent breach of duty as well as fraudulent intent in
case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
within the scope of a guarantee promise, if agreed, or
if the scope of application of the Product Liability Act is opened.
Restrictions
vis-à-vis
entrepreneurs
Vis-à-vis entrepreneurs, only our own information and the manufacturer's product descriptions included in the contract shall be deemed to be an agreement on the quality of the goods; we shall not assume any liability for public statements made by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk.

 The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

 Regulations vis-à-vis merchants
Among merchants, the duty of inspection and notification of defects regulated in § 377 of the German Commercial Code (HGB) shall apply. If you fail to give notice as regulated therein, the goods shall be deemed to have been approved, unless the defect was not recognizable during the inspection. This shall not apply if we have fraudulently concealed a defect.

 9.2 Guarantees and customer service
Information on any additional guarantees that may apply and their precise conditions can be found in each case with the product and on special information pages in the online store.

 10 Liability
For claims based on damage caused by us, our legal representatives or agents, we are always liable without limitation

 in case of injury to life, body or health, in case
of
intentional or grossly negligent breach of duty,
in case of warranty promises, if agreed, or if
the scope of application of the Product Liability Act is opened.
 In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
 Otherwise, claims for damages are excluded.

 11. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

 12. final provisions
If you are an entrepreneur, then German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods.